Terms and Conditions

Scare City Experience - Merch Shop Terms and Conditions

Last Updated: 26/09/2023

Please read these Terms and Conditions ("Terms") carefully before using our website and purchasing merchandise from Scare City Experience ("we," "us," "our"). These Terms govern your use of the website and your participation in our merch event ("Event").

By accessing the website and participating in the Event, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or participate in the Event.

1. Event Description

1.1 The Event features the sale of horror-themed merchandise, including but not limited to clothing, accessories, and collectibles ("Merchandise").

1.2 The Event will be held for a limited duration, as specified on our website.

2. Eligibility

2.1 To participate in the Event and make purchases, you must be at least 18 years old or have the legal age of majority in your jurisdiction.

3. Ordering and Payment

3.1 You may place orders for Merchandise through our website during the Event period. All orders are subject to availability.

3.2 Payment for orders must be made using the payment methods accepted by our website. All payment information provided must be accurate and complete.

3.3 Prices for Merchandise are as listed on our website and are subject to change at our discretion.

4. Shipping and Delivery

4.1 We will make reasonable efforts to fulfil and ship orders promptly, within the specified shipping timeframe.

4.2 Shipping costs, if applicable, will be outlined during the checkout process.

4.3 We are not responsible for delays or damage incurred during shipping or delivery.

5. Returns and Refunds

5.1 Our Returns and Refunds Policy, available on our website, outlines the process and conditions for returning Merchandise and requesting refunds. By placing an order, you agree to abide by this policy.

6. Event Cancellation

6.1 We reserve the right to cancel or modify the Event at our discretion, including changing the Event duration, offering substitutions for Merchandise, or canceling the Event entirely.

7. Intellectual Property

7.1 All content on our website, including but not limited to text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

8. Privacy

8.1 Your use of our website and participation in the Event is subject to our Privacy Policy, available on our website.

9. Disclaimer of Warranties

9.1 We make no warranties, either express or implied, regarding the Merchandise or the Event. All Merchandise and Event participation are provided "as is" and "as available."

10. Limitation of Liability

10.1 To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the Event or the Merchandise.

11. Changes to Terms

11.1 We reserve the right to update or modify these Terms at any time without notice. It is your responsibility to review these Terms periodically for changes.

12. Contact Information

12.1 If you have any questions or concerns regarding these Terms or the Event, please contact us at tickets@oneagencymedia.co.uk

By using our website and participating in the Event, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.